Building Companions

Being surrounded by other leading edge creators of success in our chosen route for success ensures ongoing extraordinary results. Now that’ my kinda lane.

“You become like the 5 people you spend the most time with. Choose carefully. ”   ~ Unknown

Who in your life is building a road of gold that inspires and challenges you to stride towards your destiny confidently? If it’s true and I think it is, that you become like the people you spend the most time with then who in your life is doing what you would love to do?

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I implore you not to skip over this statement without due consideration. It’s obvious but is it obvious enough to you that you are living it in your daily life?

What is so exciting about book arbitrage for us is that when we signed up to build our book business, it came with building companions i.e. a community of conscious dream builders came in the package, tailor made. We didn’t have to go and find them.

Not only are we surrounded by others who have already gone where we are going, but we are building our visions simultaneously with others at our stage of the business and creating a drawbridge for those who come in behind us. Now that is awesome momentum.

I have been involved in personal development for over 25 years and in business for over 10 years and I have never experienced anything like the power of this mastermind group.

When I say mastermind, it’s a more informal experience than that but nonetheless powerful. Everyday lots of community members post inspirational milestones. We ask and answer questions for one another. We offer specific solutions for challenges that we have met and we share strategies for achieving life changing targets.

I realise that I have spoken about our powerful community in previous blogs. I cannot however, over emphasize the power of consistent attention and support to personal goals with a community of like minded individuals who are building their dreams in a shared area of growing expertise.

This industry is so lucrative and it’s why this platform exists and allows for powerful collaboration, encouragement, support, cheering and practical problem solving.

Since we participate in our community we experience real world expansion on a daily basis as a daily practice.

Sharing in the vision for success with other members of the community who are achieving our next level of success makes our achievement of it, all the more logical and certain.

“It is never too late to be what you might have been.”   ~ George Elliot

I have stated before that this is by far the simplest system we’ve ever experienced for wealth creation. It is made all the easier by experiencing daily real world affirmation by knowing people personally who are achieving the kind of success we are aspiring to create.

It further makes it all the more normal and a by the by to expect phenomenal results and we do because we are surrounded by many more than 5 people who are on the same road as ourselves.  Success made certain is the only way to create success quickly and easily.

Being surrounded by other leading edge creators of success in our chosen route for success ensures ongoing extraordinary results. Now that’ my kinda lane.

Next, I will talk about the value of the vision being so compelling that stopping would be way more painful than keeping going….

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Happy Customers, Bottom Line

The bottom line is, having happy customers is our rock star approach to the delivery of service and results in our lives. Our store is growing and so are our ideas on how we can best serve. That’s thriving in our book!

“A satisfied customer is the best business strategy of all.” – Michael LeBoeuf

When it comes to best business practice, having happy customers as a goal is unbeatable and automatically blows the competition out of the water i.e. meaning you will not have competition because your focus will be set on what you can give, not on what you can get.

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When that is your vision, you cannot fail because you will pursue excellence and continue to be innovative in your service. When your bottom line is adding value to your customers they will automatically add value to your bottom line of fulfilment of purpose and of course financial rewards.

With book arbitrage we see our goal as sourcing great quality used books at great prices for our customers. We insist on selling only really good quality used books and return any books that don’t meet that criteria back to the sellers.

We pay extra to have our books checked for quality and improve and upgrade them where possible so that our customers enjoy a better quality book and experience. We enjoy phenomenal partnerships with our book prep centres who are as dedicated to great service as we are.

We strive to deliver the best we can at all times. Even when sometimes things go wrong outside of our power. For instance, just yesterday an unhappy customer contacted us to complain quite rightly that they had paid extra to have their book delivered with next day shipping.

It did not arrive on time. They asked to be reimbursed for the additional shipping. We promptly reimbursed them not only with the additional shipping but also with the cost of the book with our compliments. We value the experience our customers have with our store.

It’s probably safe to assume that this customer may return at a later date and choose our store over another, however, for us, knocking the ball out of the park as a standard operating procedure ensures that excellence is our modus operandi and that we are delivering on our commitment.

“Try not to become a man of success, but rather try to become a man of value.”   ~ Albert Einstein.

Having a higher vision for our book store makes these decisions easy and automatic. The cost of the book for us in this instance is minuscule compared with a happy customer. We are in charge of what we deliver. Period.

Having this approach has ensured that not only are our customers happy, but we enjoy a great quality of life because every day we are involved in a business that is of value and service to others which is thriving. What price can we put on that?

The bottom line is, having happy customers is our rock star approach to the delivery of service and results in our lives. Our store is growing and so are our ideas on how we can best serve. That’s thriving in our book!

Next, I will discuss the power of being surrounded by others who are striving to be the best in their lives too and how that inspires us to reach higher with our goals – business and personal.

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